Shipping & delivery policy

Narellan Sand, Soil & Garden Supplies provides a fast delivery service direct to your home or job site. Our supply options include delivery in loose bulk, Bulka Bags, and bagged products (such as 20kg & 25 / 30 / 60litre bags). Additionally, in some instances a supply and install service is also available.

All delivery options have restrictions and/or limitations which may alter our capacity to meet with customer requirements. Whilst every effort will be made to place the delivery in your desired location, the actual delivery drop will be at the sole discretion of our delivery driver. Please note: Multiple deliveries incur a delivery charge for each delivery.

The supplier's responsibility for the delivery of material will cease at the kerbside of the job address stated. If it is necessary for a vehicle to cross the footpath or to enter upon private property in the course of effecting delivery, the purchaser will provide safe and adequate access and notwithstanding, will pay for any damage to public or private property or any injury which may result there from.

You must ensure that all information provided by you in relation to your order is accurate, complete and up to date. Risk of the goods passes to you upon delivery, and Narellan Sand, Soil & Garden Supplies does not accept liability for any loss, theft or damage to the Goods after delivery. We will not be held liable if you have failed to follow communicated instructions, modified the goods in any way or used them for an unintended purpose.

Narellan Sand, Soil & Garden Supplies warrants that the Goods or Services provided are fit for their usual purpose and are merchantable. All other warranties and representations, except those which are non-excludable by law, are excluded. If the Goods or Services are defective or do not meet these warranty statements, we will refund the payment or repair or replace the Goods or re-supply the Services in line with our Refund Policy. We exclude liability for indirect or consequential loss.