Not home for a delivery? No problem! All you need do is follow these easy steps to get the order delivered to your doorstep.
Pay prior to delivery which can be either by credit card, both in person or over the phone or by cash payment to one of our friendly drivers or office staff.
Provide clear and detailed instructions on where you would like our delivery drivers to place or tip the products/supplies; even by leaving a tarp in the location you wish the items to be left. If you are not home at time of delivery you need to provide our staff with your phone number so that we may contact, you in case any issues arise.
Some delivery fees may apply per load depending on your location/suburb, please discuss these fees with our staff.
We cannot and will not tip bulk loads or loose tips under carports, trees, phone/power lines, near water services. This is due to safety for both you and our drivers which is of the upmost importance.
When it comes to deliveries there are some important factors to consider:
Our minimum order for delivery is ½ a tonne.
Will the delivery truck for loose tip products be able to access your property/drop location? Ensure that adequate access is available to our drivers onsite, by instructing our staff if gates are locked or keypad access only. If drivers are unable to access the site and multiple attempts are made to contact you to obtain access, then further fees or delivery charges might be applicable.
Will your delivery fit in one load? If you are unsure, please check with staff to ensure as multiple deliveries/charges might be applicable to your order. Remember each delivery fee is per load.
Small orders don’t always mean that you will get a small truck; So, if you require a small truck to come out to site due to narrow access, please request this when placing your order.
We can’t always guarantee that where you wish your items to be tipped off, is where they will end up. Our drivers need to consider various factors when tipping off or unloading such as: overhead powerlines, steep driveway access, stable area to crane items off, narrow access, water services, wet access etc. Also be mindful to let our staff know when placing your order if there is anything that could create an issue (as noted above) for our drivers onsite.
Waiver Forms are also on board with the driver in case they don’t feel comfortable with the tip location.
Our Material Calculator is a great tool to help you determine how much material you need for your next project. This tool provides an estimation only. Alternatively, you can contact our friendly staff and we'll assist you to get the right quantity.
HAVE A QUESTION? WE ARE HERE TO HELP!
Contact our team here at Narellan to discuss all your gardening, landscaping and material needs! We have a wide range of products and services at reasonable pricing that could be perfect for your next project.
Friendly staff. Always willing to help. Quality product and service. Highly recommend.
22:12 22 Dec 21
Fantastic service. Extremely helpful and friendly service
07:28 28 Oct 21
Always friendly and deliver on time
13:09 26 Oct 21
Fantastic customer service! Really friendly and helpful staff. Their prices are great compared with other soil suppliers in the area.
01:12 05 Oct 21
Absolutely brilliant service from start to finish. Rang initially for some advice and the lady was so helpful. Rang back and spoke to Tom a few days later to put in an order for soil underlay . Driver arrived and asked me where I wanted the Bulka Bags - went out of his way to makes sure they were placed in an ideal position and safely might I add. Only suggestion I have - can you please provide the labour to move the soil round the back!!! I now have muscles in my spit! Lol.Just ordered two more tonnes of soil, spoke to Tom again and despite that fact they seemed under the pump - his helpful nature and friendly nature made my day. Will definitely be recommending these guys to friends and ordering my supplies from here in the future. Keep up the great work Team.
03:08 03 Oct 21
06:25 01 Oct 21
Always use this guys for my top dress. Good quality and good price. Delivery came on time and the driver Goran was a legend. 👌
22:44 23 Sep 21
11:02 03 Sep 21
These guys have a great range of products for your next landscaping project. Not only do they service trades but extremely helpful and open to dealing with the one off person off the street. The product was delivered on time and professionally managed. Don't forget to give Narellan Sand, Soil & Garden Supplies a call for your next landscaping project.
00:34 15 Aug 21
A good range and well priced. Recommended.
02:13 04 Aug 21
Great quick service
04:54 28 Jul 21
These guys are the best when you want the best… Their service is second to none,, friendly and professional go hand in hand with these people…
Paul j H.
05:32 18 Jul 21
Easy to deal with, quick delivery and best price in the area. Very happy with the service.
04:26 08 Jul 21
07:17 02 Jun 21
Professional and no problems with delivery.
01:08 01 Jun 21
11:31 13 May 21
Always great service. Highly Recommended
01:35 08 May 21
I know nothing about landscaping, but these guys were honest and straight up ,you need to support local and these guys are great
06:52 28 Apr 21
Very fast delivery, very happy with driver, very professional.The guy who took the order was great. Well done.
01:46 03 Apr 21
Best landscape supplies in Sydney.Staff always very helpful and knowledgeableHighly recommend- Recently used these guys on a renovation, they are highly skilled and always deliver on time.
01:29 21 Mar 21
Good range of product
06:44 20 Mar 21
23:49 07 Mar 21
Always the best. Service is good and products best.
09:46 26 Feb 21
Great service, price and selection.
07:00 01 Jan 21
Best in the area, I choose to use them on all my professional Plumbing work and at home.
07:35 01 Dec 20
23:38 24 Oct 20
Called these guys at 6.00am to get a delivery before 9am. The delivery was done by 8.30am and the driver (Andrew) was one of the first delivery drivers I've encountered with proper customer service and has real common sense. Been in the industry for a long time and 90% of the drivers don't think properly and has issues with their morning attitudes. You guys got a customer for life. Keep up the good work.
14:23 24 Sep 20
11:28 19 Sep 20
Very lovely and helpful people. Excellent value for money
04:53 14 Sep 20
04:09 06 Sep 20
05:26 02 Jun 20
Super impressed with the service today. Really went the extra mile to make it possible. Such good soil and affordable pricing. Very friendly staff and just as willing delivery guy.
08:44 17 May 20
05:13 15 May 20
Great sales and service 👍🏼
Peter Leechburch A.
03:22 03 Feb 20
Very helping people
Syeda K A.
03:18 13 Jan 20
Beautiful service nice products.
05:42 16 Dec 19
Exceptionally helpful! Recently laid some grass and the staff was very friendly and knowledgeable, they provided helpful information and went above and beyond with our situation. Shout out to the driver Aaron, thank you so much!
05:16 13 Sep 19
love these guys. great service, large selection, and very affordable. they will do whatever you need to make you happy. wouldnt go anywhere else.
23:51 03 Sep 19
03:11 26 Jun 19
04:41 29 May 19
Love these guys. Super helpful, friendly and patient - nothing ever seems too much.
06:07 24 Apr 19
23:24 19 Apr 19
01:13 16 Apr 19
08:52 13 Apr 19
Great customer service.
00:16 18 Feb 19
Friendly staff, great prices
05:24 07 Feb 19
04:32 14 Dec 18
21:28 07 Dec 18
I have visited here several times. The staff are always friendly and helpful especially if you have heavy things they will do the packing of your car or trailer. Pretty much drive in drive out. I have to drive a bit further but will continue to purchase garden supplies through this company.
05:40 15 Nov 18
Quick and easy to access drive through
22:47 12 Nov 18
Very helpful, friendly staff. I had my product delivered in less than 30 minutes!
06:31 02 Nov 18
03:48 17 Oct 18
Really friendly staff , very easy to get in and out
01:42 11 Sep 18
22:55 09 Sep 18
Best in the business
09:55 16 Aug 18
I have been ordering all of my mulches and soils from Narellan Sand since we built our house in Cobbitty some 5 years ago. The staff are always friendly, deliveries are on time and of excellent quality.
00:12 01 Aug 18
Convenient great location and a competitive rate on landscaping products. Quick delivery and the staff are very friendly.
03:44 24 Jul 18
Most hilarious, friendly and customer oriented I found Jimmy. Lovely talking to you mate and good on your services.
Nizam Ud Din B.
05:25 14 Mar 18
Great landscape supply range and service. Thanks Mark and the team
02:13 29 Jan 18
08:26 25 Jan 18
Had a good buying experience here at Narellan. They gave excellent service when I purchased some garden supplies last week. Swift delivery, too!